Managing your customer feedback front doesn’t have to be a complicated business. One of the best ways to collect customer feedback is by use of a forum — which has demonstrable advantages over other methods.
The first reason you’ll want to get in on the forum game is that…
When you have implemented a customer feedback management system, it’s appropriate to feel a sense of accomplishment for what you’ve done for your customers and your company. Employing the customer opinion in your future business plans is absolutely necessary for a successful company. But simply creating an environment in…
Once you have your business website running functionally and you feel pretty happy with its interface, it’s time to open that up to public opinion. Your best interest is ask for your customers’ input, and there’s no better way to do that than to encourage use of online forums….
Building a forum is a delicate process which takes planning, patience, and a lot of flexibility. A forum is a small community, meaning that there are norms and rules that must be followed in order for communication to take place. They may seem like formalities, but breaking them can…