Tag Archive: forum moderators

The Fantastic Forum

March 17, 2017 Published by

Managing your customer feedback front doesn’t have to be a complicated business. One of the best ways to collect customer feedback is by use of a forum — which has demonstrable advantages over other methods.

The first reason you’ll want to get in on the forum game is that…

How to Listen

December 23, 2016 Published by

When you have implemented a customer feedback management system, it’s appropriate to feel a sense of accomplishment for what you’ve done for your customers and your company. Employing the customer opinion in your future business plans is absolutely necessary for a successful company. But simply creating an environment in…

Supporting Your Moderators

September 23, 2016 Published by

Working with customer feedback forums have a huge advantage in that the best and most popular opinions automatically float to the top of the list. This gives users and moderators alike a good look at what the public eye sees as the company’s strongest or weakest points, so that…