In the early stages of building your business, you may have the luxury of knowing your staff personally, which can really heighten the level of understanding between everyone on the ground level. Company choices can be discussed between employees and yourself, and the team won’t feel apart from the management under the right conditions. It may be that you feel so close to your team, you don’t think there is a need for requesting feedback from them, because you get it all the time in a face-to-face setting.
But this could be a misleading idea. In a public setting, especially in a work setting, there is a sense of preservation which keeps people from saying what may be weighing on their minds regarding company practices, policies, or exchanges. It’s important to get to the heart of what your company needs in order to move forward, and the only way to do that is to provide an open, no-stress environment for feedback collection – a feedback management system for all.
You may be surprised, even in a close-knit team, at the ideas that arise when you open up the floor for a conversation in a different space. Different voices need different environments to thrive, so give them that space with a feedback management system. The only results are positive communications within the team, a better sense of your business, and an even closer-knit group!customer feedback management software, feedback management, feedback management software
Categorised in: Feedback Management
This post was written by Hallie Dunn