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Custom Comforts for a Quality Company

February 3, 2017 Published by

Collecting information from your customers is just a starting point for a full suite of useful activity that you can garner from having a fully developed customer feedback management system. With the right kind of software, you will be able to generate the kind of positive experiences that will…

Quality Control: How to Get the Most From User Voting

January 27, 2017 Published by

Your customers have a lot to say, and as a company, it’s in your best interest to devote yourself to listening. Processing customer feedback and ensuring that your company has a good system of customer feedback management is an in-depth, elongated development, but it’s something you’ll have to focus…

Filtering Your Feedback

January 20, 2017 Published by

When you collect feedback for a company, it can often be a hairy business. Many customers will have information or opinions to share which are not on your radar, not related to your actual company, or otherwise off-the-mark. This is a fairly frequent problem with open-ended feedback options, like…

Sharing is Caring (Even in the Business World)

January 19, 2017 Published by

Let’s face it: your business wouldn’t exist without cash flow. It’s not a topic that people like to throw around, but at the end of the day, what sort of business could really survive without a good income? But the sentiment behind the action is where you can really…