Categories for

The Strength of Forums

October 7, 2016 Published by

Collecting customer feedback can be approached in a broad variety of ways, all with their differing advantages and disadvantages. Exploring the options is a solid plan to find the method or methods which work best for your company. As it unfolds, there are a few important things to keep…

Versatility is Key: Forum Voting Options

September 23, 2016 Published by

One of the major pitfalls of providing a sub-par system of customer feedback is not allowing the customer to fully express themselves, resulting in half-explained answers or inapplicable data. Avoiding this can take huge amounts of time and effort from your team to create an open, encompassing system which…