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Quality Control: How to Get the Most From User Voting

January 27, 2017 Published by

Your customers have a lot to say, and as a company, it’s in your best interest to devote yourself to listening. Processing customer feedback and ensuring that your company has a good system of customer feedback management is an in-depth, elongated development, but it’s something you’ll have to focus…

Versatility is Key: Forum Voting Options

September 23, 2016 Published by

One of the major pitfalls of providing a sub-par system of customer feedback is not allowing the customer to fully express themselves, resulting in half-explained answers or inapplicable data. Avoiding this can take huge amounts of time and effort from your team to create an open, encompassing system which…

Managing an IdeaWall forum

July 6, 2016 Published by

Gathering customer feedback using forums and voting is more than just about the votes and the forum. There is a level of administrative management that must be met for feedback software to really fit your company’s specific needs. The IdeaWall is a no-compromises solution that will get your the…

The IdeaWall’s types of limited voting forums

July 6, 2016 Published by

When using the IdeaWall and posting your ideas for customers to vote on, the first thing to figure out is what type of forum you should be using. It is important to know which forum best fits your situation to fully grasp the customer feedback you are receiving. This…