Ultimately, what is the point of collecting and sifting through endless piles of customer opinion? Where does the benefit lie? When it comes to customer input, the result is ROI.
ROI, Return on Investment, is one of the main bastions of a business plan which will keep your sails open…
Working with customer feedback forums have a huge advantage in that the best and most popular opinions automatically float to the top of the list. This gives users and moderators alike a good look at what the public eye sees as the company’s strongest or weakest points, so that…
Real change, especially in a business setting, doesn’t happen in a single day. The step-by-step process to finding yourself with a new bearing in the business world comes in a set of three: listening for and hearing the possibilities, experimenting with your options, and executing the best course of…