Categories for

Custom Comforts for a Quality Company

February 3, 2017 Published by

Collecting information from your customers is just a starting point for a full suite of useful activity that you can garner from having a fully developed customer feedback management system. With the right kind of software, you will be able to generate the kind of positive experiences that will…

Emphasize & Prioritize Your Feedback

January 6, 2017 Published by

Collecting customer feedback is a hairy business — how do you know which submissions are gold, and which ones aren’t so helpful? How do you sift your way through what may be hundreds or even thousands of entries worth of customer opinions, without dropping the ball?

There are a couple…

The Advantages of Variety

December 15, 2016 Published by

Many customer feedback systems are not reaching their full potential for the simple fact that there is only one way to share your opinion. Customer feedback surveys usually give a few answers, but customers have to stay in the box of those answers. Some feedback systems don’t give everyone…

Small Scale Feedback; Big Scale Results

December 9, 2016 Published by

In the early stages of building your business, you may have the luxury of knowing your staff personally, which can really heighten the level of understanding between everyone on the ground level. Company choices can be discussed between employees and yourself, and the team won’t feel apart from the…