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The IdeaWall: How to Have It All

May 5, 2017 Published by

Customer feedback management systems require impeccable planning, careful organization, and a dynamic system which can flex with both your customer’s desires and your company’s needs. The IdeaWall was built by experts who know what it takes to make a system really tick.

The voting methods included in the system…

Custom Comforts for a Quality Company

February 3, 2017 Published by

Collecting information from your customers is just a starting point for a full suite of useful activity that you can garner from having a fully developed customer feedback management system. With the right kind of software, you will be able to generate the kind of positive experiences that will…

Emphasize & Prioritize Your Feedback

January 6, 2017 Published by

Collecting customer feedback is a hairy business — how do you know which submissions are gold, and which ones aren’t so helpful? How do you sift your way through what may be hundreds or even thousands of entries worth of customer opinions, without dropping the ball?

There are a couple…

The Advantages of Variety

December 15, 2016 Published by

Many customer feedback systems are not reaching their full potential for the simple fact that there is only one way to share your opinion. Customer feedback surveys usually give a few answers, but customers have to stay in the box of those answers. Some feedback systems don’t give everyone…