Who do you listen to when it comes to collecting feedback? Managing the information involves more than just sorting through a complaints jar at the front desk. There are many people and bodies who wish to make their voices known, so it’s important that you put the right emphasis…
Providing the 5-star customer experience that every company looks for includes a lot more than just luck and hope. This kind of interaction between the customer and the company should not just be an exchange of information and a business transaction, but an experience and a relationship. The…
Schoolteachers have a lot on their hands. The responsibility of shaping young minds is a huge pull on one’s resources – physical, mental, monetary, and otherwise. There are often unheard voices in the teaching community who work tirelessly to get their jobs done well, and to satisfaction, without the…
Sifting through the feedback you’ve received from customers can be a lengthy, but extremely fruitful job. Some of the most pertinent company information is held within the customer’s mind, and utilizing your feedback properly can have a huge impact on the success of your company. But customers are only…