Categories for

How to Monitor Feedback

May 31, 2016 Published by

A huge part of building your company involves listening to the customer’s concerns and comments. Without getting the feedback from your users, you won’t have a good compass to point yourself in a lucrative direction. The old days saw companies using long, annoying surveys that begged for ratings and…

Top Four Factors in Customer Feedback

April 22, 2016 Published by

Supporting your customers is an imperative part of building the perfect business. To do this, you have to know what is going on inside the customer’s head. What do they like? What do they need? The only person who can answer this, is the customer. To get to that…