Mapping Your Way to Success

March 31, 2017 Published by

When you gather feedback from your customers there are a few key points to make sure you are hitting, in order to ensure that your findings are effective. You’ll need to give your customers the kind of comfort that would encourage honest responses, your methods need to have flexibility…

Make Your Customer Feedback Platform Unique

March 24, 2017 Published by

One of the benefits of running your customer feedback efforts in the online realm is the ability to customize the digital facade of your feedback system. Your first objective should be to find a solution that allows you to customize aspects of the interface. One such solution is, of…

The Fantastic Forum

March 17, 2017 Published by

Managing your customer feedback front doesn’t have to be a complicated business. One of the best ways to collect customer feedback is by use of a forum — which has demonstrable advantages over other methods.

The first reason you’ll want to get in on the forum game is that…

Making Lemonade

March 10, 2017 Published by

Customer feedback is no bed of roses. Receiving feedback can be a positive experience, however, regardless of the type of information that you are given. It’s all a matter of perspective, reception, and how you use the information moving forward.

Customers who express concerns with your product or service,…