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The Luxury of Listening

February 24, 2017 Published by

When the world of customer service feedback first was beginning to come on the scene, it was a complicated dance performed between companies and consumers to evoke the right kind of interaction and encourage the flow of real information between both parties. It can still be difficult, in…

Custom Comforts for a Quality Company

February 3, 2017 Published by

Collecting information from your customers is just a starting point for a full suite of useful activity that you can garner from having a fully developed customer feedback management system. With the right kind of software, you will be able to generate the kind of positive experiences that will…