Managing an IdeaWall forum

July 6, 2016 Published by

Gathering customer feedback using forums and voting is more than just about the votes and the forum. There is a level of administrative management that must be met for feedback software to really fit your company’s specific needs. The IdeaWall is a no-compromises solution that will get your the…

The IdeaWall’s types of limited voting forums

July 6, 2016 Published by

When using the IdeaWall and posting your ideas for customers to vote on, the first thing to figure out is what type of forum you should be using. It is important to know which forum best fits your situation to fully grasp the customer feedback you are receiving. This…

Engaging Customers by Engaging Employees

July 5, 2016 Published by

The work/life balance is an oft-talked about metric for measuring employee satisfaction. It’s important to maintain a high level of satisfaction with employees, in order to maintain the health of your company at large. But how is this accomplished?

If employees are feeling disengaged and burnt out by their workload,…

A Winning Customer Feedback Strategy

July 1, 2016 Published by

When it comes to customer feedback, there are many ways to take advantage of new technologies. Forum-based feedback software designed to capture, manage, and prioritize customer feedback utilizing community discussions and voting is one of the premier ways to make this happen. In this type of feedback system, users…