Customers usually don’t think in great detail about the way that they view your store. That’s why it’s important that you do. Many times a customer will make a snap decision about the store based on their first experience, or lose interest later down the line when something simple…
It’s never a bad time to start improving the customer feedback game for your company. There are a good number of traditional methods that have been used to glean customer feedback by request, like e-mail, survey or phone-based setups. While these have their advantages, they don’t quite measure up…
Crowdsourcing is the way to find out what your customers really want. Crowdsourcing is obtaining business ideas through a large group of people, typically your customers, rather than your employees. It is a way for businesses to come up with ideas outside of their “base of mind.” Crowdsourcing combines…
If you’re a business owner, it can be very rewarding to build a self-sufficient, interlocking company that can run successfully on its own without much personal intrusion. It’s difficult, at times, to find the balance between employee, customer, software, and hardware. But once you do, the next step is…